We don't "configure CRMs".
We design sales systems.
WDP is a Ukrainian full-cycle consultancy: audit, architecture, implementation, integrations and CRM support. We work with Pipedrive, NetHunt, Uspacy and KeyCRM. With Bitrix24 — migrations from it only.
Four rules
we never break
Architecture before configuration
Data model and processes first, buttons second. A CRM configured without architecture gets re-implemented within a year — we have seen it dozens of times.
The system fits the business, not the other way around
We work with four CRMs precisely because no single system covers every scenario. We recommend the one matching your processes — and say honestly when none of ours fits.
Numbers over adjectives
Not "we will improve your sales" but "order processing time −40%". Every project starts with measurable goals and ends with verifying them.
API-first
Integrations through official APIs and stable middleware (a small service that sits between systems) — not fragile no-programming links that will not survive production load.
Analysts, not
"project managers"
Every project is led by a CRM analyst who personally designs the architecture, configures the system and trains your team. No handoffs between departments, no game of telephone. No more than 4 parallel projects at a time — a constraint for the sake of quality.
Vitalii Medvediev
Strategic management of CRM integration projects
Olena Kuzmenko
Business process and standards design; project management
Vladyslav Alexin
CRM system implementation
Oksana Okopna
CRM system implementation
Valeria Pokholok
Team coordination on CRM implementations
Partner statuses
Bitrix24 is in the portfolio deliberately without a partner badge — we only migrate from it and improve existing setups.
Let's talk
A free introductory consultation: tell us about your business — we'll show our approach and say honestly whether we can help.