Six services.
One approach.
Architecture first. Implementation second. End to end, from discovery (the first phase — process mapping and solution design) through support. Not "set up the CRM" — but design a system that scales.
01
CRM Implementation
Full cycle: discovery (detailed process mapping), data model, system configuration, integrations, team training, hypercare (2 weeks of active support right after launch).
- Discovery and data model
- Configuration for your business processes
- Team training
- Hypercare for 2 weeks
02
System-to-System Migrations
Moving from Bitrix24, HubSpot, Salesforce, Excel. We preserve data, fields, users and, where feasible, conversation history.
- Audit of the current system
- Field and record mapping
- Migration with zero downtime
- Post-migration validation
03
API and Integrations
Telephony, messengers, BI, ERP, e-commerce, marketplaces. Server-side middleware (an intermediary service between systems). Guaranteed delivery, automatic retries on failures.
- Ringostat, Binotel (partners)
- Nova Poshta, marketplaces
- BAS / 1C (UA accounting/ERP)
- Custom middleware
04
Architecture Audit
Gap analysis of your current CRM, technical-debt assessment, recommendations and a roadmap. Nothing extra — only what actually needs to be done.
- Data-model analysis
- Process gap analysis
- Technical debt
- Prioritized roadmap
05
SLA Support
Four packages: Start / Medium / Large / Individual. Hybrid burn model: unused hours roll over. SLA starting at 4 hours.
- SLA from 4 to 24 hours
- Burn model with no waste
- Architecture session included
- Hypercare after changes
06
Custom Development
Webhooks, middleware, AI assistants, custom reports, extending CRM beyond its native capabilities. Server-side, with no client-side secrets.
- Custom webhook/middleware
- AI integrations (Gemini, GPT)
- Automation beyond iPaaS
- Advanced reports and dashboards
Not sure which service to start with?
A free intro consultation. We'll set the priority and put together a plan.