NetHunt Implementation Partner
System profile

NetHunt CRM implementation and integration in Ukraine

Ukrainian Gmail-native CRM and a business-process builder on flexible folders. Architectural implementation by WDP in 3–5 weeks.

3–5
weeks of
implementation
Google
Workspace
native CRM
4.6
G2 rating
~277 reviews
SLA
support response
from 4 hours
TL;DR

Working with NetHunt CRM
at WDP, in short

Five facts. No marketing fluff — what actually stands behind the word "partner".

In short
  1. NetHunt CRM is a Gmail-native CRM and a business-process builder from a Ukrainian company based in Kyiv: records, sales pipelines, and client history live directly in the Gmail interface; a standalone web app and iOS/Android apps are also available.
  2. A flexible folder-based data model with relations, native Tasks, and Workflows turns NetHunt into a configurable platform for almost any process — sales, projects, recruitment, operations — not just a sales pipeline; the folder count is plan-gated (4–20).
  3. Native Tasks (assignable, with due/start dates, priority, round-robin auto-assignment, created by Workflows, linked to records and emails) plus a shared project dashboard cover task, project, and case management — alongside native Ukrainian telephony: Ringostat, Binotel, UniTalk, Stream Telecom, Phonet.
  4. WDP is a NetHunt Implementation Partner in Ukraine.
  5. Average WDP implementation takes 3–5 weeks, with 2 weeks of hypercare (intensive hands-on support right after launch) after go-live.
Strengths

NetHunt CRM
strengths

Analysis without marketing: why teams pick this system — and where we pushed it beyond its stock scenario.

01
CRM inside Gmail

Records, pipelines, and client history live directly in the Gmail interface: incoming and outgoing emails auto-link to records, with native Google Calendar, Contacts, Drive, and Meet integrations. A standalone web app outside Gmail and iOS/Android apps are also available. The low adoption barrier shows in the ratings: G2 4.6/5 (~277 reviews), with ease of use the most-mentioned pro.

From WDP practice at an English school, administrators work in their familiar Gmail — every email to parents lands in the student's record automatically, with no separate communication tooling needed.
02
A builder for any business process

Custom record folders with unlimited custom fields and relations, plus native Tasks and Workflows, turn NetHunt into a configurable platform for almost any process — not just a sales pipeline. You can model non-CRM entities (students, payments, properties, projects, candidates, assets) and run project, case, and operational workflows on top of them, all without programming. Getting the data architecture right is the main job — and WDP's core value. The folder count is plan-gated: 4 / 7 / 10 / 20 / custom, so ERP-like architectures realistically require the Business tier or higher.

From WDP practice four linked folders (Students, Teachers, Groups, Payments) replaced four disconnected Excel sheets for a language school as a light ERP — ~200 active students, 9 teachers, 2 administrators; implemented in 4 weeks by a team of 2.
03
Native Tasks plus a Workflows engine

Native Tasks are a first-class object: assignable, with start/due dates and priority, round-robin auto-assignment, creatable by Workflows, and linked to records and emails — surfaced in a shared task/project dashboard. The Workflows engine drives the automation: triggers (new/changed record, stage change, new email, incoming webhook for website leads), actions (record updates, emails and sequences, task creation, outbound webhook/HTTP calls). Together they cover task, project, and case management on top of the folder model. Plan limits: ~50 workflows and ~2,000 actions/month on Business, ~80 and ~5,000 on Business Plus — a sizing input we account for before the contract.

From WDP practice automatic reminders to the administrator 3 days before each student's payment deadline cut overdue payments by 60% — the Payments folder plus Workflows instead of separate billing software.
04
Ukrainian vendor with a local ecosystem

NetHunt is a Ukrainian company based in Kyiv: Ukrainian-language product, site (nethunt.ua), and help center. Native integrations with Ukrainian telephony — Ringostat, Binotel, UniTalk, Stream Telecom, Phonet. For Ukrainian buyers this is an argument on both vendor risk and localization.

05
All messaging channels in one window

Every messenger in one window: Telegram (chatbots + personal chats), WhatsApp including WhatsApp Business (2025), Instagram (Direct, comments, Stories), Facebook Messenger (2025), Viber (chatbots). Connected accounts are plan-gated: 1 / 3 / 7 / 15.

06
BI via the native BigQuery connector

Since May 2026, NetHunt automatically syncs CRM data to Google BigQuery — dashboards are then built in Looker Studio and Power BI without custom API pipelines. Built-in reporting covers basic scenarios; for data-heavy teams, the BigQuery route closes the historical gap.

Who it fits

Who it fits —
and who it doesn't

An honest assessment. Not a universal CRM. If it doesn't fit you — we say so before the contract, not after.

NetHunt CRM fits you if

  • The whole team works in Google Workspace (Gmail, Drive, Calendar)
  • B2B sales with active email correspondence: client history collects in the record automatically
  • Sales team of 3+ people that does not want to switch between the CRM and the inbox
  • Messenger-driven sales: Telegram, WhatsApp, Instagram, Facebook Messenger — in one Chats window
  • Non-sales and operational processes: schools, agencies, recruitment, service companies — projects, cases, and tasks on a flexible folder model + native Tasks + Workflows, as a lightweight ERP
  • A Ukrainian vendor matters: the product, support, and telephony (Ringostat, Binotel) are local

NetHunt CRM is not for you if

  • The team is not on Gmail: email sync only works with Gmail/Google Workspace, no Outlook/IMAP → better fit: Pipedrive or Uspacy
  • The core is an e-commerce/marketplace order desk — stock sync, PRRO fiscalization (Ukrainian software-based fiscal receipts), mass Nova Poshta waybills: that is not what NetHunt is built for → better fit: KeyCRM
  • You need a ready-made corporate workspace with built-in internal team chat, an activity feed, and an HR/org-structure module out of the box (NetHunt has native Tasks but ships none of those, and its Chats hub is for external customer messaging) → better fit: Uspacy
  • Native AI is critical (assistant, scoring): as of 2026 NetHunt has none, automation is rule-based → better fit: Pipedrive
  • You need real-time sync with 1C / BAS → that requires a dedicated middleware (a connector service between the two systems) regardless of the system
Architecture

How NetHunt CRM lives
in your infrastructure

Data model and flows first. Interface second. That's the difference between "configuring a CRM" and "designing a system that scales".

"Just configuring NetHunt CRM" and "designing a system that won't break in a year" are two different projects. We do the second one.

DATA Folders vs Pipeline
NetHunt is built around folders, not pipelines
Each folder is a separate object (Deals, Contacts, Companies, Projects) with its own fields and relations. The folder count is plan-gated: 4 (Basic) / 7 (Basic Plus) / 10 (Business) / 20 (Business Plus). Folder architecture and tier choice are the project's first decision, not its last.
GMAIL Email linking
Automatic email linking — a strength and a weak spot
NetHunt automatically links incoming/outgoing emails to records — including existing Gmail threads after go-live. Without proper linking rules, large teams end up in chaos. We configure this at discovery.
AUTO Workflow engine
Native automation — with plan-gated limits
Built-in Workflows: triggers (field change, new email, incoming webhook), conditions, outbound HTTP requests. Limits: ~50 workflows / ~2,000 actions per month on Business, ~80 / ~5,000 on Business Plus. Web API from the Business plan, Zapier from Basic Plus. We size this before the contract, not after.
MODEL Process builder
Any process without code and without an ERP
NetHunt is a process builder, not just a sales pipeline: multi-level relations between folders, native Tasks, and Workflows support complex models and operational processes — students + payments + groups + teachers in one system, or projects, cases, and recruitment pipelines. Designing the data architecture is the project's first decision and WDP's core value. ERP-like configurations with 4+ custom folders realistically require the Business tier or higher.
Інтеграції

Integration stack

8 categories, 30+ services proven in production. If yours isn't listed — that usually means a custom integration, which we build.

Google Workspace
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Meet
Telephony
  • Ringostat (partner)
  • Binotel (partner)
  • UniTalk
  • Stream Telecom
  • Phonet
  • Aircall
Messengers
  • Telegram (chatbots + personal chats)
  • WhatsApp (incl. WhatsApp Business)
  • Instagram
  • Facebook Messenger
  • Viber (chatbots)
Prospecting
  • LinkedIn (from the Business plan)
BI / Reporting
  • BigQuery (native sync)
  • Looker Studio
  • Google Sheets
  • Power BI
  • Metabase
Automation
  • NetHunt Workflows
  • Make.com
  • Zapier
  • Custom middleware
Payments
  • LiqPay
  • WayForPay
  • Stripe
  • Monobank
Marketing
  • Mailchimp
  • SendPulse
  • eSputnik
  • UniSender
Logistics / ERP
  • Nova Poshta
  • BAS / 1C
  • Odoo
  • Custom API
Pricing

Support plans
for NetHunt CRM

Four packages for different load. Hybrid burn model: unused hours roll over, overruns are approved in advance.

Start
Basic support
Custom quote
  • SLA 24 hours
  • Up to 10 users
  • Minor changes
  • 1 architecture session / quarter
Request
Medium
Active support
Custom quote
  • SLA 8 hours
  • Up to 30 users
  • Changes, new automations
  • Burn model with hour rollover
Request
Large popular
Strategic support
Custom quote
  • SLA 4 hours
  • Up to 100 users
  • Roadmap sessions, hypercare
  • Architecture session / month
Request
Individual
Custom package
Separate contract
  • SLA by agreement
  • No limits
  • Dedicated senior team
  • NDA, off-hours, on-call
Consultation
Trial

Want to poke around NetHunt CRM yourself first?

Licenses are always bought directly from the vendor. Via our partner link the price for you stays the same — WDP gets a commission from the vendor.

Start a free NetHunt CRM trial
FAQ

Frequently asked questions
about NetHunt CRM

Answers to what people actually ask — on calls, in Telegram, in emails. No fluff.

Let's talk about your architecture

Free 30-minute consultation. No slide decks — discovery, specific questions, specific answers.