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Cases

Projects from practice.
Proven approaches.

100+ implementations over the years. Below are five typical project profiles from our practice: industry, system, key integrations. Details are anonymized; we share specific references in person on a call after an NDA.

NDA Client names are hidden under agreement. If you need references — we provide them in person after the first call.
01 Distribution / B2B Uspacy

B2B distributor, field sales team

Uspacy as a field-sales workspace: visit tracking (check-in, photo, GPS), dashboards per rep, and a many-to-many contact-to-company model for counterparties with several legal entities. Two separate pipelines — acquiring new points and repeat orders. Two-way sync with BAS via middleware: orders into accounting, catalogue and stock back into the CRM.

CRM implementationField-sales trackingBAS integration
Result
Retail points under control: around 500 in one system
Rep routes and visits: in dashboards, not verbal reports
Duration
8–12 weeks
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02 HoReCa / Supply Uspacy

Supplier into the HoReCa channel

Uspacy as a field-sales workspace for the HoReCa channel: rep visit tracking (check-in, photo, GPS), a record per venue with order history, and a single request pipeline with venue and channel fields. Ringostat telephony — a call instantly opens the venue record. The CRM sits alongside the venues' POS systems, it does not replace them.

CRM implementationField-sales trackingIntegrations
Result
Client venues: in one system with history
Rep visits to outlets: check-in, photo, GPS in dashboards
Duration
4–6 weeks
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03 Real estate Pipedrive

Residential real-estate developer, Georgia

Pipedrive implementation with a full pipeline from first contact to signing. Smart Docs with bilingual contract templates: merge fields populate deal data into both language versions at once. Custom fields for real-estate units: building, floor, area, installment terms.

CRM implementationDocument automation
Result
Contract prep time: 2 hrs → 7 min
Errors in legal details: eliminated (zero manual copying)
Duration
6 weeks
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04 E-commerce KeyCRM

Home-goods online store

Implemented KeyCRM as the single order hub. Connected Rozetka, Prom.ua, and Etsy through native integrations. Real-time stock synchronization across channels. Automatic Nova Poshta waybill creation from the order. Shipment statuses are pushed back to the marketplaces automatically.

CRM implementationMarketplace integrations
Result
Manual order processing: −70%
Time from order to dispatch: 2 days → 4 hours
Duration
3 weeks
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05 EdTech / Education NetHunt CRM

English-language school

NetHunt CRM as a lightweight ERP: separate record folders for students, teachers, groups, and payments, linked to one another. Gmail-native operation — all correspondence with parents lands automatically in the student record. An onboarding pipeline for new students from inquiry to first lesson. Payment reminders.

CRM implementationNon-standard data architecture
Result
Systems of record: 4 Excel sheets → 1 CRM
Per-student history: complete: payments, attendance, correspondence
Duration
4 weeks
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100+
projects delivered
4
CRM systems in the portfolio
5+
industries
3–10
weeks average timeline

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