English-language school
Challenge
The school tracked students, schedules, payments, and academic performance across four disconnected Excel sheets. No complete picture of a student existed: payments lived with one person, attendance with another. Communication with parents ran through personal Gmail accounts with no history.
Solution
NetHunt CRM as a lightweight ERP: separate record folders for students, teachers, groups, and payments, linked to one another. Gmail-native operation — all correspondence with parents lands automatically in the student record. An onboarding pipeline for new students from inquiry to first lesson. Payment reminders.
Context
An English-language school: ~200 active students, 9 instructors, two administrators. The request sounded like “we need an ERP,” but the budget and team called for a lighter solution.
What we did
- Data model in NetHunt. Record folders: Students, Teachers, Groups, Payments. The links between them give a complete picture of every student in one click.
- Gmail-native. Administrators work in the Gmail they already know; every email to parents is automatically tied to the student record.
- Onboarding pipeline. From a website inquiry to the first lesson: trial lesson, group selection, contract, first payment.
- Payment control. Automatic reminders to the administrator 3 days before each student’s payment deadline.
Outcome
Four Excel sheets retired. Any parent question — from balance to attendance — is resolved in a minute from a single record.
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